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Rental Maintenance & Emergency Repairs – Premier Property Management | Billings, MT

Fast, Reliable Repairs for Your Billings Rental Property

At Premier Property Management, we take the comfort, safety, and well-being of our residents seriously. Whether you're dealing with a routine maintenance request or an unexpected emergency at your rental property in Billings, MT, our team is ready to respond promptly and professionally.

Please review the steps below to understand what qualifies as an emergency, how to submit a non-urgent repair request, and what to do if you are locked out. Following these guidelines helps us serve you faster and protect your home.

🚨 Is This a Rental Emergency?

If you are experiencing a maintenance emergency, please call:

  • During Business Hours (8:30 AM – 4:30 PM, Mon–Fri): 📞 406-540-8040
  • After-Hours Emergencies: 📞 406-506-5131

If the situation is life-threatening, call 9-1-1 first. Once you are safe and authorities are on the scene, notify our team.

⚠️ What Qualifies as a Rental Emergency?

A rental emergency is any issue that threatens life, safety, or the integrity of the property and requires immediate attention.

Common emergencies include:

  • Fire or smoke inside the home
  • Active flooding or water leaks
  • Sewage backups or overflow
  • Gas leaks or strange odors
  • Roof leaks causing interior damage
  • Broken water pipes
  • Fallen trees or structural damage
  • No heat (if outside temps are below 40°F for more than 4 hours)
  • No air conditioning (if temps are above 85°F for more than 4 hours)>

❗ Note: Falsely reporting an emergency may result in a service charge to your account.

🔐 Locked Out of Your Rental?

We understand how frustrating a lockout can be. However, lost or forgotten keys/fobs are the resident’s responsibility.

Please contact a locksmith directly for access:

  • JDS Lock – 406-591-5625 (Starting at $85
  • Billings Unlocked – 406-831-5625 (Weekday $100 / Weekend $125)

Rates may vary. Premier is not responsible for lockout charges.

🛠 Submitting a Non-Emergency Maintenance Request

For all routine maintenance requests, please submit your issue through our maintenance platform: Property Meld.

To help us resolve the issue quickly, include:

  • A clear description of the problem
  • Photos and/or videos (if applicable)
  • Any relevant details (e.g., location in unit, access info)>

This helps our team assess the issue accurately and dispatch the right technician faster.

📩 Need to Submit a Request?

Click below to submit your maintenance request through Property Meld.

Maintenance Request